Question 1

When will we get our costumes  ?

Accepted Answer

Nutcracker costumes are DFR Wardrobe. These costumes remain with the studio and will be available at each Nutcracker dress rehearsal and performance for your dancer. Dancers leave these costumes as they found them at the Theater.

Winter Showcase costumes are also DFR wardrobe with some exceptions such as Competition Team costumes. If your dancer is required to wear a leotard or other dancewear from their wardrobe - those details will be communicated via email several weeks prior to the show.
 
For our Spring Recital Performances: Costumes, accessories, tights and any props will be distributed during dance classes between February and May. Your dancer keeps these costumes.
 
For our Competition Team dancers, costumes, tights, props, and earrings will be distributed between November and February, to ensure that they are in hand before the Competition Season begins. Your dancer keeps these costumes and they are also used for our Spring Recital Performances.
 
Please keep all costumes and accessories neatly organized at home.
 
Dance shoes and undergarments (nude leotards) are the responsibility of each dancer  - and are also available for purchase online at www.thedancefactorystore.com

Question 2

Can my dancer wear her/his costume for fun before Recital or Winter Showcase ?

Accepted Answer

Costumes and dance shoes are very expensive items and should be protected and kept safe and clean at all times.
 
If a costume is ruined because it was used/worn before a show - DFR cannot replace it for you in time for the performance.
 
It can take several months to receive costumes from our suppliers.  Most are made to order. We order our recital costumes in January and many are not received until mid to late May. Winter Showcase costumes will be ordered in October from our suppliers "in stock" styles.
 
There is no "rush shipment" option available to replace a damaged "made to order" costume.  
 
If your dancer wears her/his costume for a play-date or for dress-up - and gets grass stains, jelly, fruit punch, chocolate etc on it - then she/he will either be wearing a messy, stained costume on stage at the performance - or may not be able to perform at all  - if the damage is too severe. DFR reserves the right to disallow horribly stained/damaged costumes on stage, and will not allow a dancer to perform if they do not have the proper costume.
 
It is ill advised to allow your dancer to wear his/her recital costume for any other reason than rehearsals / performances.  Once the performance is over - you can feel free to do whatever your heart desires with the costumes.
 
Of course we all want dance to be fun for our dancers !! And costumes are so much fun!
 
However, keeping your dancers' expensive costumes in stage-worthy condition is a critical part of the process, and also provides a "teaching opportunity" as well.
 
We thank you in advance for your cooperation.

Question 3

How do I purchase tickets ?

Accepted Answer

Tickets for all DFR performances at The Klein Memorial Theater will be available online at www.theklein.org  prior to each of our shows. 
 
Door Ticket sales will begin 60 minutes prior to each DFR performance.
 
All ticketing is "Reserved Seating"
 
Please follow us on Instagram & Facebook for notification of when online ticket sales begin and end for each DFR performance.
 
Email notifications will also be sent to all DFR families to let everyone know when online ticket sales begin for each of our shows.

Question 4

When do dancers need to arrive for dress rehearsals and performances ?

Accepted Answer

Call Times for dress rehearsals and performances are typically 1-2 hours before rehearsal start time or curtain.
 
Specific call times will be emailed to DFR families prior to each of our performances.
 
Performance dates can also be found on the "Important Dates" page of our website

Question 5

How should dancers arrive to dress rehearsals/performances ?

Accepted Answer

Dancers should arrive to dress rehearsals and performances with their hair and makeup done, aside from red lipstick, which should be applied once the dancer is in his/her first costume.
 
Dancers should NOT wear their costumes or dance shoes to the Theater. They should arrive with dance undergarments under their street clothes, and change into their first costume in the dressing area. The chances that the costume can be damaged, or something spilled on it in route to the Theater, or in the car,  are too great.  Damaged costumes absolutely cannot be replaced on short notice.
 
Dance shoes can easily be ruined by wearing them outdoors.
 
These items are costly - please do your best to preserve them.
Thank you !

Question 6

What should I bring with me to dress rehearsals/performances ?

Accepted Answer

Dancers should bring :
All costumes - on hangers -  in garment bags
Portable mirror and garment rack is recommended for our older dancers in multiple routines
All hair accessories, hair supplies, makeup, dance shoes and tights - neatly organized in a case, duffel bag or other secure tote/luggage/backpack
Hair and makeup supplies including:  Hair ties, bobby pins  & hair nets that match dancer's hair color, hair spray, de-frizzer oils or sprays, black eyeliner, black mascara, foundation, blush, eye shadow (browns, greys, light beige, white), red lipstick, bronzer, safety pins, a stitch kit for pointe shoes.
Extra tights are highly recommended
Refillable water bottle or bottled water
Light "neat" snacks & drinks  - please avoid greasy/spicy foods, foods/snacks/drinks that will stain hands and faces (like Doritos & fruit punch)
Dancers should eat a meal prior to arriving at the Theater. Avoiding spicy or greasy foods is highly recommended.
Dancers should not plan to eat full meals during rehearsals or performances
Dancers are NOT allowed to eat in costume
Change of clothes and street shoes to arrive/leave the Theater (or Pajama/lounge wear to be in comfortably back stage)
For our Rising Stars (3-7 yrs) coloring books or other "neat" activities may be helpful during backstage downtime. Please no paint, play-doh or markers.

Question 7

Is my dancer allowed to leave during rehearsals/performances ?

Accepted Answer

Reminder - Parents/Guardians/Friends/Family members are not allowed backstage or in the dressing rooms during rehearsals or performances unless they are part of the DFR production support staff, and have the appropriate credentials. Males are not allowed into the female dressing areas, and vice versa - with the exception of an emergency with their child.
 
DFR has a secure dancer Check In / Check Out process in place for all Theater rehearsals and performances. All participants must adhere to this policy to ensure the safety of all of our dancers.
One parent or guardian must be designated in advance to collect each dancer from the Check Out Table/Area for any DFR Theater rehearsal or performance. The DFR staff will ONLY release dancers to the known or designated parent or guardian on file. No exceptions will be made without the express / in person consent of the Director or her assignee.  
Dancers may only leave Theater rehearsals once they have finished rehearsing, and the known/designated parent/guardian has collected them from the Check Out Table/Area.  Arrangements must be made in advance, and expressly approved by the Director for any early dismissal.
Dancers age 7+ will only be released from performances AFTER the Finale, unless other arrangements are made in advance for early release during Intermission, and expressly approved by the Director.  These arrangements must be made at least 2 weeks prior to the performance date via email.
Exceptions/unplanned early release will be allowed only in case of emergencies such as injury, severe fever or other illness, or family emergency.
 
These policies ensure the safety of your precious children. 
 
Please respect and abide by them at all times.
 
Thank you in advance for your cooperation

Question 8

Are dancers allowed to come in and out of the audience during performances?

Accepted Answer

Absolutely not.
 
Dancers / cast members are are to remain in the dressing rooms / backstage until the end of the performance, and are strictly prohibited in the Theater/audience during all DFR performances - unless express permission has been granted by the Director for early release during Intermission, or if they are Rising Stars (ages 3-7) and have a seat in the audience with their family.
 
All DFR performances have reserved seating. Regardless of age, your dancer will need a reserved seat/ ticket to sit with you in the audience, if pre-approved,  during any DFR performance. The alternative is to take other empty seats elsewhere in the Theater - and relinquish those seats  - should someone purchase those seats at any point during the show.
 
If your dancer has been granted early release,  they are to remove their costumes and put on "street clothes" before entering the audience. Once a dancer enters the audience he/she will not be permitted backstage to resume costume and join in the Finale/Curtain call. 
 
No dancer should ever be in the Theater/Audience/Lobby in costume during a performance. 
 
Dancers who break this rule will be prohibited from performing for the remainder of the show.
  
DFR dancers and their families must conduct themselves accordingly, respect the art form, and comply with Theater etiquette.
 
Thank you in advance for your cooperation.

Question 9

Can parents/siblings/family members go backstage during performances ?

Accepted Answer

Only DFR staff, class parents, and production volunteers with the appropriate credentials, are allowed backstage / in dressing rooms during any DFR performance.
 
Males are not allowed in female dressing areas, and vice versa.
 
Exceptions will be made ONLY in the case of emergency.

Question 10

Can audience members take photos/video ?

Accepted Answer

Photos and video can be taken during dress rehearsals ONLY. No flash or video camera lights are permitted for the safety of our dancers.
 
Photo and video by audience members is strictly prohibited during all DFR performances to ensure the safety of our dancers, and the enjoyment of all in attendance. Our professional photography partners Michele Williams and Simon Mendez, photograph our live performances.
 
Recorded video of the livestream from DFR performances are made available to all DFR Families a few weeks after each performance, as are the professional show photos, at no additional cost. 
 
Professional photography sessions for individual dancer photos can be scheduled with Michele Williams Photography. Please email us if you are interested in a private photo shoot for your dancer.

Question 11

How do I clean/get wrinkles out of my dancer's costumes ?

Accepted Answer

NEVER iron or launder a costume.
 
The fabrics and details used on costumes are extremely vulnerable to iron/heat and can easily be burned beyond repair by an iron.
Putting costumes in the washer/dryer will likely result in their complete destruction.
Spot cleaning is an option, exercising caution.
There are  "hacks" like Febreeze and using an alcohol/water solution to spray/spot clean stains as well. Stain removers like Tide Sticks and Shout should be tested in an inconspicuous area on the costume before being used to remove a stain.

Steaming costumes with a hand steamer - or hanging the costume in the bathroom while running a hot shower -  is the best solution to remove wrinkles from costumes.

If any portion of your dancers costume is "regular clothes" such as jeans or sweatpants, those may be laundered or ironed, however we do not recommend putting them in the dryer, and also recommend using a Cold/Gentle cycle, or hand washing depending on the fabric and detailing.

Question 12

What hair style does my dancer need for the show?

Accepted Answer

Specific details regarding hair styles will be emailed prior to any DFR performance. 
 
Hair ties, hair nets and bobby pins should be the color of the dancer's hair, and all hair styles should be secured neatly with hair spray, bobby pins, hair nets. No bangs or "donuts/bun makers" please.
 
All hair accessories or hats must be bobby pinned securely to the head.
 
Below is a general hair style guideline by dance genre:
 
Ballet, Pre-Ballet and Combo Classes: bun in the middle of the back of the head, secured with bobby pins, hair net and hair spray. 
No part for Pre-Ballet and Ballet I, center part for Ballet II and over.  No bangs.

Hip Hop, Jazz, Tap, Contemporary, Acro - middle pony tail with center part. No bangs.
 
Competition Dance Team - this varies - standard style is a low pony tail with center part / slicked down - no bangs.

Question 13

What tights and shoes does my dancer need for performances?

Accepted Answer

Ballet - all levels - "ballet pink" convertible ballet tights, pink ballet slippers or pointe shoes

Acro - barefoot -  Light Suntan footless tights if the costume is not pants or leggings

Contemporary - Light Suntan footless tights - barefoot

Jazz - Light Suntan convertible tights, nude/tan slip on style jazz shoes

Contemporary/Jazz fusion classes - tights and footwear will be determined by the costume and genre selected for performance (see Contemporary and Jazz above)

Combo classes  - Light Suntan convertible tights, nude/tan slip on style jazz shoes and  nude/tan tap shoes with velcro straps (no laces or buckles)

Tap for ages 8 and over - black tap shoes with laces, Light Suntan convertible tights unless otherwise specified

Hip Hop - clean sneakers - preferably black or white and "no show" black socks

Question 14

Does my dancer need a ticket for a show she/he is in ?

Accepted Answer

All DFR performances have reserved seating/ticketing.
 
Your dancer will need a reserved seat/ ticket if you wish them to sit with their family in the audience during any DFR performance. The alternative is to take an empty seat with your dancer, and be prepared to relinquish that seat should an audience member purchase it at the door at any point during the performance.
 
Your dancer will also need the express permission of the Director to be excused at Intermission to enter the audience - during any performance. Our Rising Star dancers (ages 3-7) are generally allowed to join the audience after they have performed. All other dancers are expected to remain backstage until the end of the show/finale.
 
Under NO circumstances should a dancer/cast member be in the audience or Theater lobby in costume.
 
Dancers that have been granted early dismissal must remove their costumes and change into "street clothes" before entering the audience. These dancers will not be permitted to return to the dressing area or to participate in the Finale/Curtain call. This is a decision to consider carefully.
 
Dancers found in costume in the lobby or audience, will be prohibited from participating in the remainder of the performance.
 
Thank you in advance for your cooperation and for your respect for our beloved art form.

Question 15

Where and when should dancers eat during rehearsals/ performances?

Accepted Answer

Food is strictly prohibited in the dressing areas for all DFR rehearsals and performances. There are designated areas where food is allowed at each venue -  and it is critical that your dancers adhere to these rules.
Dancers are strictly prohibited from eating with their costumes on. Please always ensure that your dancer has street clothes or lounge-wear/pajamas to put on during their "down time" backstage at the Theater.
 
It is best to feed your dancer a healthy meal prior to arrival to the Theater. Dancers burn a ton of energy and need fuel. Pasta, rice, vegetables and proteins are highly recommended before a show.  Junk/fast food, candy, cookies, greasy or spicy foods and anything that might cause an upset stomach are ill advised.
 
Should your dancer be required to be at the Theater for more than 4 hours, sending or arranging for a meal is recommended.  Meals must be eaten in designated areas and NOT in costume.
 
For those dancers who are required to be at the Theater for less than 4 hours - please feed them at home and do not send a meal along with them - they will not have time for a meal. Light snacks (carrots, celery, goldfish, pretzels) are ok - but must be eaten in the designated areas, during designated breaks, and NOT in costume.
 
Dancers are absolutely NOT permitted to take a "meal break" in the middle of a rehearsal or performance. There will always be ample time before. after, or in between rehearsals/performances for your dancer to eat something. There is absolutely NO time once a rehearsal or show begins to be taking a "meal break"
 
Thank you in advance for your cooperation

Question 16

Can I leave the audience in the middle of a show ?

Accepted Answer

Theater etiquette dictates that should you need to excuse yourself during a performance, that you wait until the end of a routine, then safely, quickly and quietly make your way to the exits at the back of the Theater - during the "blackout" between routines. Please follow the same protocol upon your return.
 
During a Ballet -  like Nutcracker - there are very few blackouts. Should you find yourself in urgent need of exit amidst a performance, please do so with minimal disruption.
 
Class Parents/Volunteers with credentials, who may need to make several trips to and from the Theater to the dressing rooms backstage - must do so with respect and courtesy, quietly and quickly exiting and entering the Theater,  and being mindful (ducking) when passing our professional videographer's cameras. We also recommend a small flashlight to ensure your safe passage as you do so.
 
Thank you in advance for your cooperation.

Question 17

What do I do if my dancer is having an emergency ?

Accepted Answer

While we hope that this will never happen, dance in the 21st Century is an aggressive art form/ sport, and it certainly has the potential for injury.
 
Should your dancer experience injury, illness, or other condition that requires your attention - during a rehearsal or performance - you will be contacted -  and your immediate presence will be requested backstage.
 
DFR is extremely fortunate to have an incredible staff, and an army of "dance moms" that  are also School Teachers, Special Education Professionals, Mental Health Professionals, Wellness Professionals and Physicians.
 
We will always do our absolute best to address any injury or issue that arises within our Team, and will always contact the parent/guardian on file should a situation present itself.
 
When EMS services are required, we will make those arrangements, and contact the parent / guardian on file immediately.
 
Rest assured - the safety and wellness of your dancer is our TOP priority.

Question 18

Still have questions ??

Accepted Answer

Please email us :
 
idance@dancefactoryridgefield.com

Theater/Performance FAQs

When will we get our costumes ?